Three Year Warranty on Refurbished Thin Client Terminals
Thin Client Central gives you a Three Year Warranty on all your
Refurbished Thin Client Terminal purchases.
Refurbished Thin Client Terminal Warranty Description:
All Refurbished thin client terminal's purchased from Thin Client Central
are covered by a three year warranty. This warrants that all hardware included
in each unit will be free of defects in materials and workmanship for three
years from the date of shipment by Thin Client Central . Warranty returns
must be handled according to the warranty procedures listed below.
All new thin client terminal's purchased from Thin Client Central carry
the manufacturer's warranty of three years. The procedure for warranty
claims is the same as for Refurbished Thin Client Terminal.
In the event of a defective thin client terminal within the three year
warranty timeframe, please follow these simple steps to insure proper handling
of your warranty claim.
-
Call Thin Client Central for a RETURN AUTHORIZATION (RA) number. This
is crucial because it is impossible for us to identify your return
without it. Equipment returned without prior return authorization will
not be covered under warranty. Be sure to reference the VENDOR SERIAL
NUMBER (VSN) of the thin client terminal when calling for an RA number.
The VSN number is printed on a bar code label, which is located on
the back or underside of the unit.
-
Ship the defective thin client terminal to Thin Client Central and
be sure to include the RA number assigned at time of warranty call.
Defective thin client terminals should be shipped via UPS. Thin Client
Central will issue a credit to your account for the shipping charges
if the claim is made within the three year warranty period. Shipping
credits will be at UPS Ground rates only.
-
Once we have received the thin client terminal, we will inspect it
to confirm that it is not functioning properly and either replace it
or repair it. Our policy on warranted thin client terminals is to replace
them with a Refurbished unit from our inventory. Thin Client Central
will pay for the return shipping of warranted units.
Thin Client Central cannot be held accountable for any terms or conditions
not included above.
|
